The “E-facilitator” term embraces the range of people facilitating the digital training/empowering process in centres, including trainers, tutors, moderators, assistants, etc. - each centre may have a different name for this role. E-facilitators can be employed or be volunteers, but they work directly with users teaching and supporting them.
Telecentres would have no success without their hardworking e-facilitators, who are in the first line of digital inclusion by eradicating fear of using new technologies, thus bringing technology into people’s lives. They bring people online and teach them the right behaviour, opening new perspectives, enabling better jobs, and enhancing their communities.
The Best entries were chosen by voting. Voting was done by Unite-IT community members during September 6-14, 2016; they were to 'like' the entry they thought was the most powerful. A member could only choose ONE entry per category. Member profiles were checked for authenticity; and double votes (for more than one entry) were disqualified.