Gunilla Lundberg
  • Female
  • Örebro, Sweden
  • Sweden
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Profile Information

Where do you work?
Your position at work
Manager at it-guide
Organisation's Website
Organisation's Address
Olaigatan 21
703 61 Örebro
What does your organization do (100-word description)
It-guide® is a project that has been in progress since 2010 in the city of Orebro, Sweden. Young immigrants, who have been in their new country for 1-3 years, help senior citizens with the Internet and everything there is to know about computers and mobile telephones. The goals of the project are to give young immigrants inspiration, insights, and contacts in the society and workplace. By working as an It-guide, they gain confidence and inspiration to learn the Swedish language. Youngsters also gain knowledge about Sweden's past and present. The project should also make the participants feel more included in society.
The goals are also to make more senior citizens feel like participants in the digital world and have positive meetings with the young immigrants.
Inclusion is the key word - for young immigrants and for senior citizens.
What digital skills training or activities do you or does your organization offer (if any)?
The activities for It-guides are Internet-cafés, classes, and help in their homes. During the summer, Internet-cafés have been open for three weeks from 9-15, five days a week, in seven locations, such as day care centers and senior citizen homes. Some seniors come almost every day. It-guides always work in pair – to support one another and to be able to handle the demand.
Seniors need help with computers, but many are also very curious and want to know more about the young boy or girl. They are interested in their lives and customs, for example why girls wear nijab and why Ramadan is so important. The seniors also talk about their lives and often want to hear their favourite music on Youtube.
Classes during weekends are an activity where one or two it-guides have a class for 4-8 seniors for about 10-12 hours. Seniors often wish to learn internet banking, and consequently It-guide has a cooperation with Swedbank to assist in this need. The classes are paid for by the seniors, giving it-guides the opportunity to earn extra money.
Some seniors want to have help with their computers in their home, so it-guides provide this service for a small fee.
Number of digital competence centres linked to your organization (if any)
Your function and/or responsibilities related to digital skills training and empowerment
How did you learn about this community?
Digidel in Sweden
Why would yo like to join the network?
We are looking for new partners in Europa, to be able start it-guide in other countries. And we want to learn more about digital inclusion in Europe.
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