All Blogposts (1,528)

Cultural Diversity - Some pointers from Libraries

I found this quite useful recently as good practice for frontline staff delaing with disabled users from different cultural backgrounds. When you add to the mix the experience if disabled people in accessing services, and the challenges some have in communicating clearly through speech or text it becomes clear that we face some real issues in repsonding to teh compelxity of influences on the individual

I hope they are helpful

Cultural diversity

Customer service… Continue

Added by David Banes on March 8, 2009 at 19:13 — No Comments

e-Participation in Eastern Europe or outside EU

Ivar Tallo, manager of UN Training and Research (Switzerland), sort of wondered aloud this afternoon if e-Participation proves so difficult for European citizens, how much more difficult would it be for non-European ones? He admitted though that there might be exceptions – and shared his own personal experience in Kazakhstan. But, generally speaking, engagement has other and more complex obstacles to overcome outside EU.

Chuck Hirt, director of the Central and Eastern European… Continue

Added by Adrian Popa on March 4, 2009 at 18:01 — 3 Comments

Local vs. national and European e-Participation

Where should e-Participation start? Matt Poelmans, director of Burgerlink (the Netherlands), favours a bottom-up approach. He says real empowering of citizens in decision-making starts from the street, with local issues. If citizens are likely to engage with national and European policies, they must get the confidence and taste for it from positive local experience. But we must see the other side of the coin as well, says Matt. Local issues are not only local issues alone. In the Netherlands,… Continue

Added by Adrian Popa on March 4, 2009 at 17:30 — No Comments

eParticipation.Climate change

Another interesting project is called eCommittee. The purpose of the project is to facilitate participations of citizens in the European Parliament legislative process with respect to climate change. It involves 10 European countries – France, Czech Republic and Sweden are among them. The eCommittee prepares for the Road to Copenhagen that will take place in December this year, according to Christian D. De Fouly, Communications and PR Officer for eCommittee. "Against this background, we… Continue

Added by ciprian marinescu on March 4, 2009 at 17:00 — No Comments

Representative vs. direct democracy

Is e-Participation suggesting that politicians play pass-the-parcel games or shy responsibility? This is a conclusion many speakers today tried to forestall. Dr. T. M. Van Engers (Faculteit der Rechtsgeleerdheid van de Universiteit van Amsterdam) says politicians need citizens’ participation not only to enable them to take better decisions, but to provide them with better support for better decisions. That is an ontological benefit. Also, in her closing remarks, moderator Jackie Davies said… Continue

Added by Adrian Popa on March 4, 2009 at 17:00 — No Comments

Youth and HuWY

Ella Taylor Smith’s presentation stall is somewhere next to an inside corner. Sergiu Hristea (my coleague) and I asked her about her project, called HuWY – Hub Websites for Youth Participation. She said it had started in January; the idea of HuWY was to create a link, a channel between young people and decision makers around topics to do with Internet policies. "We are working with young people to find out which the topics are interesting to them. The project works like a distributive… Continue

Added by ciprian marinescu on March 4, 2009 at 17:00 — No Comments

A forum on behalf consumer protection

How is the safety of toys guaranteed? Which additives are allowed in food? – are only two of the questions raised by The VoicE Project, an online network where people can get in contact with the MEPs from different regions (Baden Württemberg in Germany and Valencia in Spain), on behalf of consumer protection. People can tell their opinion on current legislation in this area. The main part of this platform is the forum, where people can voice their opinion, write what expectations they have,… Continue

Added by ciprian marinescu on March 4, 2009 at 16:58 — No Comments

Philippines Study Visit

PhilCecNet and Telecentre-Europe will have the opportunity to learn more about eachother as a consequence of a study visit in Manila, Philippines that will take place between 7 and 13 March 2009.

Thanks to the support of, I will have the chance to research a successful network of telecentres - PhilCecNet .

The general objectives of this study visit are to:

a. Research the activity of the… Continue

Added by Laurentiu Bunescu on March 4, 2009 at 16:46 — 1 Comment

Obama again

Two more speakers dwelt on the American connection. How good was he? Well, very good it seems; because politics, like competitive games, is about winning. Other politicians used the Internet before. The most memorable example perhaps is Howard Dean, a relatively unknown 2004 US presidential candidate, who managed to raise a lot of small amounts of money from private individuals. But Obama is undoubtedly the ultimate long time machine who made success an ICT issue par excellence. He assembled a… Continue

Added by Adrian Popa on March 4, 2009 at 15:00 — No Comments

Survey on European e-Inclusion Policy

Telecentre-europe members,

We are proud to announce that Telecentre-europe has been invited to take part in the survey on European e-Inclusion Policy. The objective of this survey is to gather views on:

- The role of e-inclusion in the future European strategy on the information society that will succeed the 'i2010' initiative;

- Future priorities for European… Continue

Added by Unite-IT Manager on March 4, 2009 at 11:39 — No Comments

From apathy to participation

Well, this is the first opening speech at e-Participation today. Matthias Groote (MEP) says we are faced with a contrast between political apathy on the one hand and increase in use of the Internet on the other. There is therefore an opportunity here for politicians to take the initiative and go to the citizens. The level of interactivity available with web 2.0 technology allows for both transparency and consultation. Mr. Groote says Obama's campaign is a positive example of successfuly… Continue

Added by Adrian Popa on March 4, 2009 at 10:00 — 4 Comments

New AbilityNet Blog Post - No Hiding Place for Disability

The press in the UK have been claiming that some parents say their children are scared by a disabled children presenter

Alex Barker one of our advice officers and disabled himself has written his thoughts about the story at

Added by David Banes on February 28, 2009 at 23:50 — 2 Comments

eParticipation @ Brussels on March, 4th

This may sound like Vienna e-Inclusion redivivus, but certainly on a smaller scale and with a different agenda. Just to let you all know that I will be webreporting (again) at European eParticipation Day on Tuesday, and look forward to meeting Ian again. eParticipation Day will focus on using ICT to increase the involvement of citizens in the decision-making process. So I expect to be talking a lot about reconnecting ordinary people with politics via ICT in a possibly yet another win-win… Continue

Added by Adrian Popa on February 28, 2009 at 16:11 — 3 Comments

The Tragedy of Economics: Market Theory vs Human Nature

"The Tragedy of Economics: Market Theory vs Human Nature"

This is an excellent essay on the nature of the social internet vs the pressures of economics.

I would also be interested to know if anyone knows of any research about the social value of online networks, particularly for disadvantaged people? i.e. what is the evidence that the internet is creating new forms of social capital?…


Added by Ian Clifford on February 27, 2009 at 16:30 — No Comments

Mobile phone literacy for youth/parents

The Ministry of Education, Culture, Sports, Science and Technology in Japan released the results of their “investigation about use of a child’s cellular phone”. Survey on the use of mobile phones, conducted in November and December 2008, covered about 10,000 students attending school from elementary to senior high level and around 9,500 parents.… Continue

Added by Pawel Makowiecki on February 27, 2009 at 9:00 — No Comments

Opera: State of the Mobile Web report

Opera just announce report of mobile internet. It's updated every month and you can check full version of it here

Top countries (January 2008 - January 2009)

* Of the top 35 countries using Opera Mini, Armenia, Nigeria and Egypt showed the most growth (in terms of unique users) between January 2008 and January 2009.

* In January 2009, Armenia had the most page views per users, followed by… Continue

Added by Pawel Makowiecki on February 26, 2009 at 6:00 — No Comments

How to reduce telecentre costs and management challenges

I suspect some of you have already read about NComputing. The company

has a ground breaking solution to computer challenges telecentres face.

Its simple to deploy, compatible with standard software, highly

efficient - consuming 95% less electricity than a typical PC and

significantly easier to manage and cheap (starting at around $70 per


Ncomputing solution is based on the fact that today's PCs are so

powerful that the vast majority of… Continue

Added by Meddie Mayanja on February 20, 2009 at 17:11 — 1 Comment

Adding symbols to websites to support non readers

This article tells you a little more about a service we are demonstrating to reach people with learnoing disabilities. Non readers have always had limitations in using websites - as a result videoi has been a greta benefit to them - But this solution helps bridge the gap. Its also quite inbteresting as a way of supporting those learning english but with limited vocabulary.

AbilityNet is the first organisation to enhance its website with ‘Point’ symbol support from Widgit. The… Continue

Added by David Banes on February 18, 2009 at 14:36 — No Comments

EU e-Inclusion Workshop Report - Jan 09

Further to the Vienna e-Inclusion conference, the Unit of the European Commission "ICT for Inclusion" organised an information and debate workshop, back to back with the general info day on Call 3 of the Competitiveness and Innovation ICT Policy Support Programme.1 The focus was on the European activities on e-inclusion in 2009 and beyond, particularly with regard to topics that could be supported through the CIP ICT PSP instruments, ad-hoc studies and dissemination actions. This document… Continue

Added by Ian Clifford on February 18, 2009 at 12:00 — 1 Comment

The Global Economic Downturn, Philanthropy and Nonprofits

An essay on what it means, and what to do by Helmut K Anheier.
Centre for Social Investment, University of Heidelberg & Center for Civil Society, UCLA
January 2009

The Global Economic Downturn, Philanthropy and Nonprofits.doc

Added by Ian Clifford on February 17, 2009 at 13:49 — No Comments

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