Heres a question for the stats analysts out there... Why is the UK lagging behind much of the rest of Europe in online government service use, when digital inclusion in general is so high?
Two reports on internet use in Europe provide a very interesting picture of UK internet users were published last week. Ofcom International communications market report 2011 and the Eurostats Internet access and use in 2011 take an international perspective on the digital divide.
In its report Ofcom describes UK internet users as a nation of shoppers, with nine out of ten UK internet users saying that they had ordered goods or services online, higher than any other European country. The EU report confirms this although with a slightly lower 82%.
The EU report also shows that the UK compares favourably for access and use. In the UK 11% of the population have never been online and compares well with similar countries like France (18%) and Germany (16%) and slightly less well compared with the smaller countries like Netherlands (7%) Sweden (5%).
% obtaining information
% submitting completed
official forms to public
% ordering goods
online shopping and
seeking info from e-govt sites
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