The following is from the EC on the eGovernment Action Plan. We believe your telecentre networks can support it. Key to all of it, is the primary statement, where it aims to increase usage of online government services by citizens to 50% by 2015.
We will post more on this topic in coming weeks and months, but please comment below, and share what you are already doing as we are keen to show how crucial telecentre networks are in reaching citizens with online government services.
The European Commission has outlined an ambitious programme to work with Member States' public authorities to expand and improve the services which they offer via the Internet. The new eGovernment Action Plan foresees forty specific measures over the next five years to enable citizens and businesses to use online facilities to, for example, register a business, apply for and access social security and health benefits, enrol in a university or bid to provide goods and Services for public administrations. Promoting eGovernment can help boost Europe's competitiveness and allow public authorities to offer improved services more cost-effectively at a time of budget constraints. This is why it is a fundamental part of the Digital Agenda for Europe, which aims to increase the use of eGovernment services by citizens to 50%, and by businesses to 80% by 2015 (see IP/10/581, MEMO/10/199 and MEMO/10/200). The new Action Plan builds on experience gained with the 2006 European eGovernment Action Plan (see IP/06/523).
Neelie Kroes, Commission Vice President for the Digital Agenda, said “This eGovernment Action Plan will help public authorities to use information & communication technologies to offer better services at lower cost, while making life easier and better for individual citizens and businesses in terms of improved access to public services."
Specific Digital Agenda goals include:
The European eGovernment Action Plan aims to support the transition to a new generation of open, flexible and seamless eGovernment services at local, regional, national and EU levels. More specifically, the Plan aims to make services work as well in other EU Member States as they do at home and to open the way to allowing users actively to shape the online public services which suit their needs best. National governments will play a central role in the implementation of the Action Plan whilst the Commission’s main responsibility is to improve the conditions for development of cross-border eGovernment services. This includes establishing preconditions, such as interoperability, eSignatures and eIdentification.
The Action Plan measures fall into four categories:
- providing key enablers (e.g. revision of the eSignature Directive, a proposal on pan-EU mutual recognition of eIdentification and eAuthentication)
Concrete examples of Action Plan measures include:
For more information search for:
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