The paper analyses the results of studies carried out by the ECDL National Operators in Austria, Denmark, Finland, Germany and Switzerland. The findings reveal that people tend to over-estimate their skills and that significant skills gaps exist even in the analysed countries, which are usually considered to be digitally advanced.

You can find the paper on ECDL Foundation website http://ecdl.org/perceptionandreality.

Let us know what you thing about it and if your observations from these countries confirm this!