The indicators were defined by the Commission in cooperation with Member States and were set out in the i2010 Benchmarking Framework endorsed by the i2010High Level Group in April 2006. The main sources of data are the Community Surveys of Households and Individuals and of Enterprises undertaken by the National Statistical Offices and Eurostat.
These data are complemented by other official statistics on electronic communications collected through the Communication Committee and by ad-hoc studies undertaken by independent contractors, in particular for broadband coverage and speeds and for the online availability of public services. A full list of the indicators used, sources and notes is given in the next section.
Find Volume I and II here: http://epractice.eu/en/library/320976
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