In many EU countries we can see the trend that the availability of e-services is much higher that peoples knowledge about them. During Get online week 2012 it was decided by the stakeholders to check how much Latvians already know about existing e -services. A set of test questions was prepared and biggest ICT training center in Latvia Baltic Computer Academy in cooperation with the industry's largest technology company Lattelecom has developed a knowledge assessment online test. Tests were introduced at the opening of Get Online week 2012, the online questionnaire included general questions regarding different types of e-services, registration facilities and use.
Several thousand participants submitted their responses, demonstrating that overall knowledge of e-services among Latvians is at good level without significant difference between public and private sectors.
From all responses submitted 27% of all respondents were not exceeding 20 years of age. Responsiveness of participants’ gender wise was higher among women, respectively 67%.
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