Telecentre Europe Awards 2016 Entry: e-Facilitator

Marco Bogoni

Country: Italy

City/Town: Bologna

Work Place: Informatici senza Frontiere

Position: coordinator of volunteers in public libraries

Years in service in current organization: 2

Years in service as e-facilitator: 2

People supported/trained10

Nominated by:  Dr Grazia Guermandi, project manager, Regione Emilia-Romagna


Together with the Association to which he belongs, Informatics Without Borders, Marco Bogoni participated in the project "A PC for Pratello", which aimed at giving the basics of computer science to the minors present in the juvenile detention centre of Bologna.

The project was part of an important social action taken by the Organization "Informatici senza frontiere" aimed at introducing the use of the web and technologies for disadvantaged groups (minors in prison, young refugees, young addicts, etc.) with the participation of 24 different centres in Italy. The digital literacy course was organized in the Juvenile detention centre as a valuable aid in order to facilitate the social integration and the job search at the end of the detention period.

10 volunteers participated in this learning activity, and each of them assisted a small class of 8-10 people. 


Marco is a System & Network Administrator in an international company based in Bologna. Due to his level of knowledge of techology, security etc. he decided to volunteer for the Organization "Informatici senza frontiere".

The course he delivered was meant to explain to the young participants what was going on in Internet, as the young minors can't actually use the web in a detention centre. There was a trainer for the class and two facilitators per group. The learning activity presented possible uses of the web, organized simulations and exercises for understanding what could be useful for the target audience. The participants had the chance to learn basic things such as word editing and writing a cv, and programming.

The students had the chance to explore also some "protected learning environments" with the use of electronic whiteboard in order to test simple actions, since they had a very low attention span.


The activity of teaching in a Juvenile detention centre is not easy for many reasons: it requires a good level of the organization of the contents, a good knowledge of the environment, as well as patience and collaboration between teachers, facilitators and people who work in the prison.
Marco's and other facilitators' activities are socially relevant. It is particularly interesting that he organized sessions with the use of Scratch to motivate young people for programming in the future.


The facilitator introduced some innovation in the digital literacy activity; in fact he also used the Scratch program for letting them know and be curious about the programming language.

We hope that the this could motivate and raise interest in programming as a possible field of training and work.
Marco has helped his pupils in writing CVs and searching for eventual courses to follow once they are out of the detention centre. 

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