Telecentre-Europe Summit 2009 / Impact Analysis

This session started with presentation of Gabriel Rissolas from Dynamic Organization Thinking (D-O-T). He talked about how to analyse impacts by social aim & target group.
The second and last speaker was Paul Timmers from European Commission. He started his speech with history of EC e-inclusion impact measurement since 2004 till today. About measurement in Vienna Study, he said ''1000 cases were analysed, only 52 measured outputs and outcomes, mostly from UK and IRL''. He emphasized on this question: why are we interested in your impact analysis? There were two important answer. For better policy making and For smarter ''21st century'' policies...

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