We are looking for a Community Manager for the Unite-IT online community. Unite-IT is an informal network of digital inclusion professionals and practitioners throughout Europe and beyond. Presently the Unite-IT community has 750 registered members from 85 individual countries. Members are professionals working for organisations specialised in digital inclusion, or people simply interested in digital skills and community development – the Unite-IT community is for all. Unite-IT offers a rich database of good practices, e-Inclusion policies and resources, hosts 5 working groups, and provides a space for collaboration, sharing, discussions, and networking. Unite-IT is the wider informal community of individuals beyond formal institutional members of Telecentre Europe. 

SCOPE OF WORK

The Unite-IT Community Manager will:

  • Communicate with the members of the network, such as
    • Answer potential questions from the members
    • Invite new people to join the network and make sure the process to join the network is smooth and new members are personally welcomed
    • Motivate members to contribute with blogposts, with news, events and discussions
    • Make sure the community is always aware of Telecentre Europe’s activities, events and projects
    • Get members to update their profiles
  • Communicate with group moderators, such as
    • Make sure group moderators are active and posting discussions
    • Help group moderators to activate group members
  • Ensure the smooth run of the community, such as
    • Make sure spammers are kept out of community
    • Approve and edit blogposts, videos and photos members put on the community
    • Moderate forum discussions and initiate ones when needed
    • Create short tutorials to explain how the community works
    • Promote the community and members’ activities on social media channels

QUALIFICATIONS

  • Not specified

EXPERIENCE

  • Extensive experience with social media (ideally with NING) with content management and general communication
  • Experience in working with telecentres or international non-profit organisations would be an asset
  • Being already a member of the Unite-IT community would be an asset 

SKILLS

  • Sociable and easy to approach
  • Technically savvy and eager to learn how the NING network functions
  • Interested in digital skills, digital inclusion and other topics of Telecentre Europe
  • Excellent organisational, networking and communication skills
  • Self-reliance and autonomy, as well as facility for teamwork in a task-oriented environment
  • Strong interpersonal skills

LANGUAGES

  • Excellent oral and written command of English
  • Knowledge of French and other EU languages would be an asset

EMPLOYMENT TERMS

  • Fixed term 25% full-time equivalent consultancy contract until 31 December 2016
  • Start date: 1 May 2016 or as soon as possible
  • If considered desirable and in the organisation’s interest, the contract may be extended
  • Consultancy fee: 500 EUR + VAT / month
  • Place of work: not specified

HOW TO APPLY

  • Applications shall be submitted by email to jobs@telecentre-europe.org in English. Please mention "Community Manager" in your email subject line.
  • Please provide your CV and a short description of your professional experiences and skills corresponding to the job requirements 
  • Deadline for applications: Wednesday, 27 April 2016
  • For further information on this post, please contact Mr Peter Palvolgyi, Acting Managing Director (peter.palvolgyi@telecentre-europe.org)

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