We are looking for a Community Manager for the Unite-IT online community. Unite-IT is an informal network of digital inclusion professionals and practitioners throughout Europe and beyond. Presently the Unite-IT community has 750 registered members from 85 individual countries. Members are professionals working for organisations specialised in digital inclusion, or people simply interested in digital skills and community development – the Unite-IT community is for all. Unite-IT offers a rich database of good practices, e-Inclusion policies and resources, hosts 5 working groups, and provides a space for collaboration, sharing, discussions, and networking. Unite-IT is the wider informal community of individuals beyond formal institutional members of Telecentre Europe.
SCOPE OF WORK
The Unite-IT Community Manager will:
- Communicate with the members of the network, such as
- Answer potential questions from the members
- Invite new people to join the network and make sure the process to join the network is smooth and new members are personally welcomed
- Motivate members to contribute with blogposts, with news, events and discussions
- Make sure the community is always aware of Telecentre Europe’s activities, events and projects
- Get members to update their profiles
- Communicate with group moderators, such as
- Make sure group moderators are active and posting discussions
- Help group moderators to activate group members
- Ensure the smooth run of the community, such as
- Make sure spammers are kept out of community
- Approve and edit blogposts, videos and photos members put on the community
- Moderate forum discussions and initiate ones when needed
- Create short tutorials to explain how the community works
- Promote the community and members’ activities on social media channels
QUALIFICATIONS
EXPERIENCE
- Extensive experience with social media (ideally with NING) with content management and general communication
- Experience in working with telecentres or international non-profit organisations would be an asset
- Being already a member of the Unite-IT community would be an asset
SKILLS
- Sociable and easy to approach
- Technically savvy and eager to learn how the NING network functions
- Interested in digital skills, digital inclusion and other topics of Telecentre Europe
- Excellent organisational, networking and communication skills
- Self-reliance and autonomy, as well as facility for teamwork in a task-oriented environment
- Strong interpersonal skills
LANGUAGES
- Excellent oral and written command of English
- Knowledge of French and other EU languages would be an asset
EMPLOYMENT TERMS
- Fixed term 25% full-time equivalent consultancy contract until 31 December 2016
- Start date: 1 May 2016 or as soon as possible
- If considered desirable and in the organisation’s interest, the contract may be extended
- Consultancy fee: 500 EUR + VAT / month
- Place of work: not specified
HOW TO APPLY
- Applications shall be submitted by email to jobs@telecentre-europe.org in English. Please mention "Community Manager" in your email subject line.
- Please provide your CV and a short description of your professional experiences and skills corresponding to the job requirements
- Deadline for applications: Wednesday, 27 April 2016
- For further information on this post, please contact Mr Peter Palvolgyi, Acting Managing Director (peter.palvolgyi@telecentre-europe.org)
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